Manahil decoration

Return and Exchange Policy

For special orders, customers has to pay 75% down payment in advance & remaining of 25% should be paid before delivery, any special order may has leadtime minimum 3 - 4 months to be delivered . The customer has the right to cancel if the order is delayed.
If our company will deliver the item to the location and any failure for the item took place, the company is fully responsible. If the client decides to bring a third party, the deliverable party, the deliverable party is responsible for any failure that the item might face.

Delivery and Pickup

The company provides shipping and handling for all purchases in major areas of Riyadh’s region. In case of other cities and areas, we arrange for shipping for a preapproved fee.
Delivery inside Riyadh is for free, outside Riyadh is added with a prepaid shipment fees.
The company arranges shipping and handling for all purchases to Gulf countries for a preapproved fee.
Customer has the right to collect his/her purchases directly from our showroom under customer’s responsibility.
The company offers free storage for 7 days from purchase.
The company charges a weekly storage fee which is 0.8% of the invoice value for a maximum period of 6 months. In case of exceeding this period, the invoice is subject to cancellation and the cost of storage will be charged.

Maintenance after Sales Services

We offer free maintenance (doesn’t include overuse) identified by our specialist, for all purchases as per each manufactures rules and terms.

General